About Chichen Itza Travel
More than a tour. A well-planned day at Chichen Itza and the Yucatan.
Private-first planning, local guides we coordinate directly, comfortable transport and support from your first message to the drive home.
By Maya Explorer Tours editorial team · Last updated
What we stand for
Private by preference
Our tours start with private planning: your own vehicle, your own pace and the stops you choose.
Traveling on a budget? We also offer a shared coach and a small group van, and we tell you honestly which fits.
Proof: No hidden costs on private tours. Included: tolls, parking, fuel, taxes, driver, guide, vehicle, Chichen Itza entrance (state and federal), cenote entrance, lunch with one drink.
Local expertise
On private tours, your driver is also a guide. A separate local guide leads your visit at each archaeological site, including Chichen Itza, Ek Balam and Tulum.
Local certified guides, archaeologist expertise and insured vehicles on every private tour.
Proof: We plan, book and coordinate your tour. Licensed local operators and certified guides in Mexico deliver it. Minerva Reyes, our Operations Manager in Mexico, coordinates them.
Personalized planning
Private and luxury tours are customizable. Your itinerary, pickup time and schedule can be adjusted to your group's pace.
Proof: Shared bus and small group tours follow a fixed itinerary and cannot be customized.
Reliable coordination
You get a full quote before you book, a written confirmation on WhatsApp, and support before and during your trip.
Proof: Cancel 48 hours or more before your tour date: 100% refund. If we cancel, you choose a new date or a full refund.
Our tours at a glance
- Type
- Private
- The day
- Customizable Ik Kil day, with Suytun and Valladolid or early-start route options.
- Price
- From $165 per person
- Type
- Private
- The day
- Premium transport, archaeologist guiding and hacienda dining.
- Price
- From $337 per person
- Type
- Private
- The day
- Chichen Itza and Ek Balam in one private day with a cenote and buffet.
- Price
- From $243 per person
- Type
- Shared
- The day
- Fixed shared day with four levels, a cenote, buffet and Valladolid.
- Price
- From $85 per adult
- Type
- Shared
- The day
- Morning van for up to 12 guests: full day with a cenote or Express without swimming.
- Price
- From $184 per adult
Pickup cities: Cancun, Playa del Carmen, Tulum, Riviera Maya and Merida. See all pickup cities.
Who runs your tour day
We plan, book and coordinate your tour. Licensed local operators and certified guides in Mexico deliver it. Minerva Reyes, our Operations Manager in Mexico, coordinates the local operators and guides for every booking.
On private tours, your driver is also a guide. A separate local guide leads your visit at each archaeological site, including Chichen Itza, Ek Balam and Tulum.
- Private tours: A bilingual certified guide is part of every private tour.
- Shared tours: Tours are guided in English and Spanish. For any other language, ask before booking.
Safety and comfort
- Private tours use insured vehicles, a licensed guide and driver, seat belts and child seats.
- Our private and luxury tours use new-model vehicles.
- All our tours carry insurance, and medical assistance is available at Chichen Itza, at the cenotes and at the lunch restaurants.
- Bottled water and snacks are included in all private vehicles.
- Itineraries may change for weather, site closures or safety.
- Travelling with a stroller or wheelchair? Tell us your requirements when you book and we arrange the tour around them.
Clear prices and fair policies
Tour pages show a From price per person (per adult on shared tours), and private tour pages add the total for two guests.
- Private tours require a minimum of 2 people, and the price per person generally goes down as your group gets bigger.
- Infants aged 1 to 3 years are free.
- Private tours: Pay in 2 steps: a deposit before the tour to confirm, then the balance on the tour day.
- Shared tours: Card payments carry a 5% charge on top of the price.
- Refunds: Approved refunds go back to the original payment method. We send them within 10 business days of approval.
Children's rates on private tours are explained on the private tour page.
| When you cancel | Private tours | Shared tours |
|---|---|---|
| 48 hours or more before | 100% | 100% |
| 24 to under 48 hours before | 50% | 90% |
| Under 24 hours before, or no-show | 0% | 0% |
Shared tours: No refunds for weather, except natural disasters such as hurricanes, floods or earthquakes.
Read the full cancellation and refund policy and our booking terms.
How a booking works
- Message us on WhatsApp with your date, hotel, group size and the tour you want.
- Get a quote with the total, pickup time and inclusions.
- Get a written confirmation on WhatsApp with the date, pickup, tour and price.
- Be ready at your confirmed pickup time, and your tour day begins.
Our contact page lists what to send.
Respect for the sites we visit
Archaeological sites and cenotes have rules set by INAH and venue staff, and we follow them.
Not allowed at Chichen Itza: cigarettes and vapes, drones, country or team flags and company signs, toys, drugs, speakers, glass bottles, backpacks, and laser pointers. Climbing the temples is not allowed. Pets are not allowed; medical or emotional-support animals need arrangements days before the tour. Site rules can change; confirm on the day.
You can climb Ek Balam's main pyramid, the Acropolis. The stone steps are steep, with a rope down the middle to hold. INAH sets the rules and can close the climb for weather, maintenance or safety, so we confirm on the day. Wear shoes with grip and take the steps slowly, especially on the way down.
How we write our guides
Our travel guides are written and checked by the Maya Explorer Tours editorial team.
Facts like prices, hours and policies come from our own booking terms and official sources, and we re-check them on a schedule.
Each guide shows a Last checked date.
If you spot a mistake, tell us on WhatsApp and we correct it.
The company behind this site
Chichen Itza Travel is run by Maya Explorer Tours LLC, a company registered in New Mexico, USA. We are a Yucatan tour group serving travelers from around the world.
The same group also runs tourtochichenitza.com, its site for private tours. This site is where you compare tours and pickup cities.
Our role is simple. We plan and book your tour, and licensed local operators and certified guides in Mexico deliver it. Minerva Reyes, our Operations Manager in Mexico, coordinates them.
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Message us on WhatsApp at +1 (787) 978-4193 or email info@tourtochichenitza.com. The email uses our group site's domain.
Our Privacy Policy explains what we do with your messages.
Questions about Chichen Itza Travel
Who runs Chichen Itza Travel?
Chichen Itza Travel is run by Maya Explorer Tours LLC, a company registered in New Mexico, USA. Minerva Reyes, our Operations Manager in Mexico, coordinates the local operators and guides.
Are you a tour operator or a travel agency?
We plan, book and coordinate your tour. Licensed local operators and certified guides in Mexico deliver it. You get a full quote before you book and support before and during your trip.
Are your guides certified?
Yes. Licensed local operators and certified guides in Mexico run your tour. On private tours, your driver is also a guide. A separate local guide leads your visit at each archaeological site, including Chichen Itza, Ek Balam and Tulum.
Are your tours insured?
Yes. All our tours carry insurance, and medical assistance is available at Chichen Itza, at the cenotes and at the lunch restaurants. Private tours use insured vehicles, a licensed guide and driver, seat belts and child seats.
How do I book and pay?
Message us on WhatsApp for a quote first. On private tours: An advance deposit is required to confirm your booking, and the balance is paid on the day of the tour. Each shared tour page lists its own payment steps.
What happens if you cancel or the weather turns?
If we cancel before the tour starts, for weather, safety, a site closure or our own issue, you choose a free new date or a full refund of what you paid. Itineraries may change for weather, site closures or safety.
Explore our private Chichen Itza tours or contact Maya Explorer Tours to discuss your trip.